Advancing customer success through improved health, welfare, performance and biosecurity
BANGKOK, Thailand. – During Sept. 3-6 Ross® welcomed nearly 60 valued customers to its annual Ross Asia Training Seminar (RATS) in Bangkok. The training featured an array of important management topics, including Grandparent (GP) - focused best management practices, nutrition, incubation and biosecurity.
Students were able to learn from top experts in veterinary health and production management from Aviagen and the industry, and were presented with opportunities to share ideas on latest developments with their industry colleagues. The interactive format of the seminar enabled students to gain valuable practical experience in issues facing the industry today.
Asia Pacific Regional Technical Manager Greg Hitt echoed Aviagen’s customer commitment. “We’re dedicated to the success of our Ross customers, and devote our time and energy to help them optimize the health, welfare and performance of their flocks, as well as the profitability of their businesses, continuously improving on past successes. This year’s training saw an impressive student interaction with the topics presented, and I look forward to seeing how they apply what they’ve gained toward improving their operations back home.”
“It was a great success to bring our customers together for in-depth seminars and discussions about GP management. We all shared our experiences and knowledge, and had the opportunity to learn from one another. At Aviagen, we’re dedicated to giving our customers everything they need to grow their share of an increasingly competitive market,” offered Dr. Chang Hee Lee, Technical Service Manager Ross Asia Pacific.
Promoting customer success
The seminar was received with enthusiasm by Ross GP customers.
“The 12 presentations during the three days were filled with recent issues and solutions, as well as the new GP performance objectives, which will help us set goals and manage flocks in the field. We benefited from a format that enabled us to actively participate in the education, and enjoyed meeting with various industry colleagues from throughout Asia. I look forward to future RATS trainings,” explained Dr. Jongsu Ha, Sam Hwa GPS Breeding Agri Inc.
According to Pramote Rutavepol, Senior Vice President, CPF (Thailand) Public Company Limited, “RATS was a very useful training for us, equipping us with management knowledge to improve the performance of our operations. We will be able to start using the biosecurity assessment immediately in our farms and hatchery. We appreciated the opportunity to share ideas and insights with the speakers and other participants.Advancing customer success through improved health, welfare, performance and biosecurity.
Mian Sohaib Javaid Rathore, Director, Jadeed GP Farms (PVT) Ltd. concluded, “It was my pleasure to attend the training, with useful updates and information well presented. We look forward to using many of the feed treatment, biosecurity and other management techniques to enhance our own GP farm operations.”